Frequently Asked Questions
Everything you need to know about your Level Up Games gear.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your exchange or refund process.
How do I know which size to choose?
Each product page includes a detailed size chart. Our clothing generally follows a standard athletic fit, but we recommend measuring a similar garment you own to ensure the perfect fit.
Are your products ethically sourced?
Yes, we partner with manufacturers who adhere to strict fair labor standards and sustainable production practices to ensure high-quality, guilt-free fashion.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my Level Up Games apparel?
To preserve the quality of the prints and fabrics, we recommend machine washing inside out with cold water and hanging to dry or using a low heat setting in the dryer.